Exploring Community College Peer Mentoring Practices Within Central California: A Multiple Case Study

The purpose of this qualitative, multiple case study was to illuminate the prevalence and configurations of peer mentoring programs at Central California Community Colleges with emphasis on how the programs impacted student retention. The study's sample was drawn from ten campuses and five centers that operate within five California Community College districts serving approximately 90,000 students annually. Using purposeful sampling, the researcher interviewed five administrators from four campuses and three districts toward obtaining in-depth information about their peer mentoring programs. Eight of the 15 campuses in the subject pool offered a peer mentoring program. All peer mentoring programs were instituted since 2013, and most of the peer mentoring programs were instituted between 2014 and 2016. Diverse peer mentoring programs across sites and districts were instituted between 2013 and 2016. It was revealed that quantitative data to track how peer mentoring impacted retention had not been gathered. This recent proliferation of community college peer mentoring programs refuted the historical underutilization noted in the scholarly literature. Recommendations for future research and practice included investigating whether the Central California Community College peer mentoring program proliferation that was discovered holds true in other areas of the state or country, examining why more campuses in the subject pool did not establish peer mentoring programs, and using quantitative methods to evaluate the efficacy of community college peer mentoring programs.