Study On Customer Demand Information Collection System Of Mass Customization

With the development of economy and society, customers are unsatisfied with the stereotyped products more and more. As individuation voice is higher and higher, Mass Customization caters to this demand and is also paid attention by the firms, which products are much welcomed by customers who demand individuation. Mass Customization has been considered as the production mode in the 21st century.Based on the current research of Mass Customization and its demand information collection of customers, this paper studied on the customers' demand types and the customers' demand system under Mass Customization. Also, it researched on the obtaining-method and characteristics of customer's demand information of different stages, especially studied on the processing method of customers' investigation information—Fuzzy cluster's method. On this method, the customers' groups were divided. Moreover, this paper designed a auxiliary customers' customized method —Fuzzy decision method, according to the census data. This paper also simply studied on the transformation of customer demand information to production demand information, and interface of the customers' demand information system with other information systems.Finally, a customers' demand information system based on Web server is designed, which utilized Html and Asp page as interface with customer and used VB develop enterprise data processing program. The system has certain using value.Zhang shuang-jie (Management Science and Engineering)Directed by prof. Zhou xiao-dong...