Probe Into Civil Servants Supervision Mechanism In Socialist Harmonious Society Based On Customer-service Value Concept

Strengthening the construction of civil servants supervision mechanism is an important way to promote building industrious and uncorrupted government and to improve administrative efficiency, it is also an arduous long-term systematic project. At present, various conflicts of interest tend to be diverse, our country is in a critical stage of economic development and political culture construction, besides there is influence from traditional feudal conception, so public political participation is not enough and corruption and low efficiency in administration are common. Thus, establishment and cultivation of service consciousness among civil servants in executive authorities and the promotion of civil servants supervision mechanism ensure the policy formulation and implementation, alleviate contradictions and conflicts, improve construction of socialist harmonious society and service-oriented government and concern the harmonious and stable development of the whole society.Form customer-service value concept, the paper clarifies the relationship among a socialist harmonious society, a service-oriented government and the civil servants supervision mechanism, probes into the problems existing in present civil servants supervision mechanism and studies relevant solutions. This paper makes a systematic study from the following aspects:First, this paper introduces the research background, the purpose and significance of this paper, including the current research situations, the innovation and disadvantages and the methods at home and abroad. Next it illustrates the relationship among a socialist harmonious society, a service-oriented government, customer-service value concept and civil servants supervision mechanism based on relevant conceptions. Then it reviews and analyses current problems existing in civil servants supervision mechanism at home and the experiences of foreign countries under the customer-service value concept. Finally, it provides solutions for improving and perfecting civil servants supervision mechanism with regards to the present difficulties and problems, that is enhancing the civil servants'legal consciousness, morality and administration capacity and strengthening the construction of civil servants supervision network on the basis of legalization, institutionization, systematization, greatly ensure smooth implementation of civil servants supervision mechanism.