Research On The Improvement Of Medical Service Quality Evaluation System Based On DRGs

At present,the quality of medical services can not meet the growing needs of patients with high-quality medical services,and the core of modern hospital competition is the level of medical service quality,improving the level of medical service quality is the top priority of hospital medical quality management.Using scientific medical service evaluation system can effectively improve the medical quality and service level,promote the continuous improvement of medical service quality,and improve the fine management level of the hospital.First of all,this paper analyzes the current situation of medical service quality evaluation at home and abroad through literature analysis,combined with the practice of medical service quality evaluation in hospital a,and analyzes that the main problem in the process of continuous improvement of medical service quality in hospital is that the evaluation index of medical service quality cannot objectively reflect the real level of the evaluation object.Then based on the DRGs(Diagnosis Related Groups)quality evaluation index,the expert consultation method is adopted to improve and formulate the medical service quality evaluation index suitable for the hospital,and the comprehensive index method is used to evaluate and analyze the hospital medical service quality.Secondly,the improved DRGs medical service quality evaluation system is adopted to analyze the medical service quality of clinical departments,and the feasible implementation path of index system optimization and continuous improvement of medical service quality is defined.Finally,through the research on the improvement of medical service quality evaluation system,we can improve the level of medical service quality,promote the continuous improvement ofclinical department quality and hospital finemanagement,and provide new ideas and reference for other medical institutions to carry out the continuousimprovementofmedicalservicequality.