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Keyword [Customer Secondary Satisfaction]
Result: 1 - 4 | Page: 1 of 1
1.
Empirical Study On The Service Failure Attribution And Recovery In C2C E-Commerce
2.
Network Retail Trade Services Of Failure And Remedy Empirical Research
3.
A Study Of How Service Remedy Of Negative Side Of Internet Word-of-mouth (Iwom)Influences Customer’s Second Satisfaction Under The Circumstances Of E-shopping
4.
Under The Double Reputation Mechanism: Research On The Influence Of Service Recovery In Online Shopping On The Second Satisfaction And Restructuring Willingness Of Customers
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