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Keyword [Second Satisfaction]
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1. A Study Of How Service Remedy Of Negative Side Of Internet Word-of-mouth (Iwom)Influences Customer’s Second Satisfaction Under The Circumstances Of E-shopping
2. A Study On The Relationship Between Service Mistakes, Service Remedies And Customer 's Second Satisfaction In Commercial Banks' Online Payment
3. A Study On The Effectiveness Of Online Service Remedial Measures After Impulsive Consumption
4. A Study On The Impact Of Remedy Justice On Repurchase Intention In Online Purchase
5. Under The Double Reputation Mechanism: Research On The Influence Of Service Recovery In Online Shopping On The Second Satisfaction And Restructuring Willingness Of Customers
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