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Keyword [Service failure]
Result: 141 - 149 | Page: 8 of 8
141.
The recovery paradox: A conceptual model and empirical investigation of customer satisfaction and service quality attitudes after service failure and recovery
142.
The Influence Of Concern For Mianzi On The Tourists’ Complaint Intention Under The Service Failure Scenario
143.
Research On The Influence Mechanism Of AI Customer Service Anthropomorphic Design On Customers’ Switching Behavior
144.
Research On Customer Service Recovery Strategy Of P Property Insurance Hangzhou Company Auto Insurance Based On Fairness Theory
145.
Study On The Influence Mechanism Of Service Recovery Strategy And Service Failure Attribution On Customer Behavioral Intention In Ethnic Village Hotels
146.
Research On The Influence Of Brand Service Failure On Consumers’ Repurchase Intention Of Live Streaming Commerce
147.
The Influence Of Service Robot’s Anthropomorphism On Customer Participation Intention In Service Recovery
148.
Research On The Effect Of Frontline Employee Apology On Consumers’ Forgiveness In The Context Of Service Failure
149.
Research On The Impact Of Service Failure Events On Negative Word-of-mouth Communication In Online Shopping Context
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