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Keyword [Service failure severity]
Result: 1 - 4 | Page: 1 of 1
1.
The Effect Of Perceived Justice On Customer Satisfaction After Recovery: Service Failure Severity As Moderator Variables
2.
A Research On Customers' Internet Negative Word-of-Mouth Behavior Based On The TPB Model
3.
Attribution And Severity Of Service Failures Remedial Expected And Remedial Performance
4.
The Research On The Influence Of Sellers' Response Strategic On Consumer Purchase Intention In Negative Online Reviews
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