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Keyword [Service failures]
Result: 1 - 16 | Page: 1 of 1
1. The Relationships Between Service Recovery And Customer Satisfaction: An Empirical Study
2. A Study On Logistics Service Recovery Based On Service Failures
3. The Empirical Study Of The Relationship Between Service Recovery And Repurchase Willingness
4. The Service Recovery Effect Evaluation In Power Marketing
5. Research Of Prior Acts' Impact On Customer Complaint Behavior And Re-Purchase Intention
6. The Study Of The Effect Of Service Recovery On Customer Behavior Intention In Online Shopping
7. Service Failures And The Severity Of The Perception Of A Fair And Satisfactory Customer Secondary Effects
8. Participation, Service Failures And Behavioral Responses Of The Relationship. Hairdressing Industry Customer
9. Attribution And Severity Of Service Failures Remedial Expected And Remedial Performance
10. The Eftects Of Service Failures On Customer Complaint Motivations
11. The Influence Of Service Failure On Customers’ Perception Difference
12. An Experimental Research On Factors Of Consumers’ Behavior Of Non-switching When Encountering Service Failure
13. The Relationship Between The Third Party Courier Service Failures In Network Shopping And The Consumers' Satisfaction On The Online Store
14. The Relationship Between The Third Party Service Failures In Network Shopping And The Consumers' Trust On The Online Merchants
15. Improvement Of Auto Insurance Customer Perceived Service Quality Study Based On Critical Incident Technique
16. Get over it: How goodwill overcomes the negative effects of corporate and service failures
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