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Keyword [recovery satisfaction]
Result: 1 - 20 | Page: 1 of 1
1. Effects Of Customer Preceived Justice On Service Recovery Performance:Roles Of Face Awareness And Benevolence
2. Study On Formation Mechanism Of Customer Satisfaction Of Service Recovery
3. A Study Of Values' Effect On Customers' Justice Perception In The Process Of Service Recovery
4. Research On Service Recovery And Its Strategies Based On Service Profit Chain
5. A Research On The Relationship Between Perceived Justice With Service Recovery And Behavior Intention
6. The Effects Of Service Guarantee On Customers' Repurchase Intention And Word-of-mouth
7. A Study Of Power Distance Effect On Customers' Justice Perception And Satisfaction In The Process Of Service Recovery
8. Telecommunications Business In The Service Recovery Satisfaction Factors
9. Perspective Of Customer Relationship Service Recovery Subsequent Customer Behavior Intention
10. Research On Prior Factors Affecting Bank Customer Satisfaction In Service Recovery Context
11. The Impact Of Service Failure On The Relationship Between Service Recovery And Post-Recovery Satisfaction
12. An Empirical Study Of The Impact Of Conflict Communication Patterns On Service Recovery Satisfaction
13. An Empirical Study Of The Influence Of Personality Traits Service Recovery Satisfaction Of The Right
14. Research On The Interaction Effect Of Regulatory Focus And Recovery Strategy To Recovery Satisfaction
15. Research On Service Recovery Based On Customer Satisfaction
16. The Research On The Effect Of Customer Participation In Service Recoveryon Recovery Satisfaction
17. Attribution And Countermeasures Of Dominant And Recessive Service Failure
18. An Empirical Study Of The Participation Intention Of Online Users In Electronic Word-of-mouth
19. Research On The Mechanism Of E-commerce Service Recovery Satisfaction
20. The Impact Of Online Apology Patterns On Post-recovery Satisfaction
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