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Keyword [secondary satisfaction]
Result: 1 - 9 | Page: 1 of 1
1.
Empirical Study On The Impact Of Service Recovery On Customer Loyalty
2.
Empirical Study On The Service Failure Attribution And Recovery In C2C E-Commerce
3.
Network Retail Trade Services Of Failure And Remedy Empirical Research
4.
A Study Of How Service Remedy Of Negative Side Of Internet Word-of-mouth (Iwom)Influences Customer’s Second Satisfaction Under The Circumstances Of E-shopping
5.
A Study On The Relationship Between Service Mistakes, Service Remedies And Customer 's Second Satisfaction In Commercial Banks' Online Payment
6.
The Effect Of Service Recovery And Customer Participation On Behavioral Intention
7.
An Empirical Study On The Effect Of Service Recovery On Customer Retention In Family Car
8.
The Influence Of OTA Customer Participation In Service Recovery On Repurchase Intention
9.
Under The Double Reputation Mechanism: Research On The Influence Of Service Recovery In Online Shopping On The Second Satisfaction And Restructuring Willingness Of Customers
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