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Studying On The Construction Of The Business Process-oriented Organization

Posted on:2007-04-11Degree:DoctorType:Dissertation
Country:ChinaCandidate:P YueFull Text:PDF
GTID:1119360185996496Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
Since 1980s of the 20th century, World gradually enters the changing time of globalization, informatization and high competition. Changes profoundly influence our society, and also challenge the present organization form of enterprises. In the 1990s, Hammer et.al. presented the concept of business process reengineering, which is soon prevalent in the community of management. However, the scope of the business process reengineering is too narrow, and it is hard to analyze behaviors from the whole view, and usually ignores the impact on employees. Thus, the reforms of business process reengineering almost don't have any effect. How to overcome the limitation of the business process reengineering, construct the process-oriented organization that the characteristics of customer-oriented, process-based, flat structure, dynamic and integrated boundary is urgent need for the organization reform to adapt to the environment changes. In this dissertation, the problems of process-oriented organization have been explored from the aspects of the process orientation, system optimization, knowledge base and organization. The studies have further developed the theory of the business process reengineering, and will facilitate the enterprise reform.The following aspects have been researched:Chapter 1 and 2, analyzes the background of generation of the process-oriented organization, also presents the research need. Firstly, after the current status of research on business process management is summarized, the corresponding theory about the process-oriented organization is introduced. Secondly, the concept and characteristics of the process-oriented organization is then analyzed, and the research motive and method are also explained. Thirdly, the research framework of the paper is presented.Chapter 3 traces back the evolvement course of the process-oriented organization, and presents the inevitability of its construction. After the profound compare between the conservative function-organization and the process-oriented...
Keywords/Search Tags:Business process, Business process management, Information technology, Business process-oriented organization, Organization change
PDF Full Text Request
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