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Do Training, Complexity and Critical Mass Affect Wiki Adoption

Posted on:2011-02-18Degree:Ph.DType:Dissertation
University:University of Illinois at ChicagoCandidate:Vasquez, MauricioFull Text:PDF
GTID:1446390002469212Subject:Information Science
Abstract/Summary:
Wikis have been gaining attention in the academic literature, suggesting their use as knowledge repositories in organizational environments and even as collaborative tools for reviewing scholar publications. And yet, little is known about factors that foster or discourage adoption of this technology. Taking elements from similar artifacts such as groupware technology, the author proposes and evaluates a research model that explores the significance of perceptions of training, complexity and critical mass on adoption of wikis. A total of 269 students participated in an academic exercise that involved using wikis in their regular classes, after which they were directed to answer a questionnaire that reflected the main constructs of the research model. Participants indicated that while complexity affects perceptions of ease of use in negative ways, it does not affect adoption directly. Critical mass, on the contrary, encourages users to embrace wikis through direct and indirect ways. The author further discusses practical and theoretical implications of statistical findings for researchers and practitioners.
Keywords/Search Tags:Critical mass, Complexity, Adoption
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