African American female perceptions regarding career development opportunities and career decisions: A phenomenological study focused on career decisions within the information technology industry

This qualitative phenomenological research explored the lived experiences of African American females’ perceived career development opportunities and career decisions directed toward information technology careers. The research study explored the lived experiences of 15 African American females in the Denver, Colorado area who made the career choice, or were systematically or socially directed, to seek non-information technology careers. The United States may face severe shortages in informational technology workers unless the science and technology labor market becomes more representative of the general U.S. workforce. African American women, for example, are not well represented in information technology fields. Phenomenological interviews were conducted. This study used the modified Van Kaam method of analysis of phenomenological data described by Moustakas with taped and transcribed structured interviews. The QSR NVivo qualitative tool was used to assist with data analysis. Patterns and themes were identified that revealed a new understanding of the critical factors and barriers to reducing under-representation of African American women in information technology career fields. The study findings identified the critical need to focus on the combination of improving information technology career awareness to African American females and building the desire of African American females to pursue careers in the information technology career fields. Companies with information technology career positions should demonstrate consistent and proactive approaches to attracting, retaining, and promoting qualified women and minority candidates in the information technology industry. Specific recommended actions were presented to reduce under-representation of African American females in information technology career fields. The study concluded with identifying the African American Female Career Decision Making model.