| Leaders in the financial services industry (FSI) faced a chaotic economic and regulatory environment during 2000-2004. This study used quantitative correlational techniques to examine the relationships between leaders' psychometrics and economic outcomes within this setting. A cluster of seven CPI-260 scales defining leaders' skills of influence were examined in 66 top FSI executives who had accountability for organizational revenues. Significant differences for scores of Empathy and Self-Acceptance were observed compared to other top executives. Several variables including education, age, gender, title, and years of service revealed significant correlations to revenues in specific years. The study was unable to conclusively link the influence scales and revenues. Additional CPI-260 psychometric scales might uncover significant correlations between leaders' characteristics and organizational revenue outcomes. |
