| Emotional intelligence is rapidly gaining awareness in all areas of business, and research suggests that emotional intelligence training, specifically in managers, will have an impact on employee productivity. The intent of this research is to provide persuasive evidence that a formalized management training for emotional intelligence training will improve the perceived leadership and managerial skills of participants. Accordingly, it will also provide evidence that such a training program will have an indirect impact on employee productivity and the overall profitability of a company. This study provides surveys a group of managers in one department to gain a baseline of leadership behaviors and emotional intelligence, and provides an outline for recommended training. The postulation is that increased levels of emotional intelligence in managers will bridge relational gaps evident among the management team, helping to create a more cohesive and efficient business unit from the top down. |
