A Study Of Management Improving Of Pharmacy, Drugstore And Process Of Medicine Supply And Distribution In The Hospital By Applying The Concept Of Lean Six Sigma

Lean theory is a concept of service, which achieves the goal to satisfy customer demands to the largest extent within the shortest time by eliminating all the waste in the process of service in order to create values for customers in every activity. Six Sigma Management is a systematic science that fulfills customer expectations and maximizes their profits via lessening fluctuation, constantly innovating, as well as controlling quality defect up to 0.00034%. It is impossible to maximize the pace without improving the quality. Likewise, it is impossible to improve the quality to the largest extent without quickening the pace. With both the processing speed that Lean production is concerned about and the processing quality that Six Sigma has always been promoting, Lean Six Sigma combines the two crucial means to the success of the company, namely, Sean production and Six Sigma Management. These two means interact with and complement each other. By applying both Lean and Six Sigma at the same time, more investment returns are able to be gained at a faster pace. The simultaneous application of both Lean means to eliminate non-value-added steps and Six sigma means to optimize the process enables the creation of the optimum organizational culture to ensure the implementation of Lean Six Sigma. Lean Six Sigma management is an advanced method for quality management, which reaches nearly every field of hospital management.Hospital being a special service institution, its direct target is people's health,...