A Study On Job Burnout Status And Correlative Factors Of Emergency Department And ICU Nurses In The Third-Grade And A-Level General Hospitals In Xinjiang

Objective: To investigate the job burnout status of emergency department and ICU nurses in the third-grade and A-level general hospitals in Xinjiang, and analyze the relationship between job burnout and demographic characteristics, general self-efficacy, job stress, coping style and personality, in order to provide theoretical support to further interventional research. Methods: 551 emergency department and ICU nurses from 9 third-grade and A-level general hospitals in Xinjiang were surveyed from March to Octobor in 2010 with questionnaires, including Nurse Job Burnout Scale, General Self-efficacy Scale, Chinese Version of the Nursing Job Stress, Coping Style Scale and Eysenck Personality Questionnaire. Results:1) The scores in three dimensions of job burnout of emergency department and ICU nurses are respectively EE29.97±10.63, DP9. 64±6.81, and PA30.20±9.12.2) The major factors of EE are the dimension of management and interpersonal relationship, problem solving, neuroticism, problem of workload and time allocation, general self-efficacy, self-blame, whether being complained by patient, and whether being trained in communication skills and specialty nursing or not. The major factors of DP are the dimension of management and interpersonal relationship, problem solving, self-blame, whether being complained by patients or not, problems of patient care, psychoticism, help seeking, neuroticism, and the highest diploma. The major factors of PA are problem solving, general self-efficacy, self-blame, whether being trained in communication skills or not, whether being complained by patients or not, psychoticism, and help seeking. Conclusions:1) The job burnout rate in the emergency department and ICU nurses is 83.67%, of which, the rates of low, moderate, and high degree of burnout are respectively 41.4%,35.6%, and 6.7%.2) General self-efficacy, job stress, problem solving, help seeking, the coping style of self-blame, neuroticism and psychoticism of personality are significant predictors of job burnout.3) It indicates that administrators should pay much attention to the high rate of job burnout in the emergency department and ICU nurses, reinforce the training of interpersonal communication skills for the nurses, reduce the incidence of patient-nurse disputes, increase the nurses'general self-efficacy, guide the nurses to take an active coping style, train the nurses for a extroverted and stable personality, and therefore reduce the incidence of job burnout and promote the nurses' physical and mental health.