Research Into ICBC Reengineering Of Business Flow Based On Colligate Operation System

Confronted with the development of economic and our entrance of WTO though analysis the environment of living and the condition of themselves, banking industry have cognizance of that customer is the basis of living, in order to upraise the standard of service, meet the changing and increased needs of customers, bank must correct range the product factor, made them work efficiently. Recently, ICBC is running a new system named colligate operation system, it funnel the disperse data and business into an independent system-A great business dealing system made by several subsystems, This is a deep hierarchy revolution on technique and operation. How to use its advance function, build up competition ability, win the customer, we need to know the function of the system, and reform the unreasonable problem, Though discussing of organization structure, human resources, Business reengineering, clearing the benefit of these factor.Through the comparison of the living condition, management situation, position effect analysis, this text come to a conclusion: Whole revolution can achieve optimize usage. With the system, in core of revolution, oriented with the value chain, redesign the business flow, burst out the traditional idea, decompose the influencing factor, reengineering the human resource and the structure of organization, the text indicate that: value chain is theimportant factor influence the redesign of business flow, it settle on the goal of a flow, length and manner of processing, organization structure and human resources will change the business flow into product and service. In this process, this text absorbed the advanced management method, for example: PDCA, value chain management, critical point range of usage will contribute to inner efficiency, any single revolution will not succeed.