Research On The Service To Small-Medium Enterprises: Provider Selection And Implementation Mechanism

Small-medium enterprises (SME) are playing more and more important roles in the economics of China. Their development and prosperity are beneficial to the improvement of social benefit level. However, SME need various support due to their own weaknesses. It is still not quite clear theoretically and practically for people about how to support SME. It is still in the early stage of pursuing the solution. The author notices that few among the enormous research are seeking solutions to support SME from the angle of function positioning of market, government and non-profit organizations. But the author thinks that the deep understanding of this problem and its fundamental solution are the key to establish a systematical and effective service system to SME. This thesis selects the angle as an entering point. With the function positioning of market, government and non-profit organizations, the model of China's SME service system is consequently constructed. The thesis is developed as follows: From the analysis of market failure theory, government failure theory and some theories related to non-profit organizations, the thesis demonstrates that the market is the major force of resource deployment in the service provision to SME in free market economics while government and non-profit organizations are two other indispensable forces. Meanwhile, the thesis points out the selection of alternative service providers under several typical market failures. Subsequently, based on the statistics from the questionnaire to lots of SME and enterprise service institutions, the thesis summarizes the service requirements of SME and the current situation of the service provision to SME. The fifth chapter describes the current conditions and implementation mechanism of the service provision to SME in some developed countries. Following that is the core of the thesis -function positioning of market, government and non-profit organizations in the service providing system for SME and constructing of the model of SME service providing in China based on the theoretical framework and conclusions from some practical data. In the end, the thesis gives the following policy advices: central funds should play more important roles; "credibility capital" should be developed; cooperation and self-regulation organizations between enterprises should be involved in monitoring government functions; the government should convert its way to support SME from direct to indirect, the establishment of SME associations should be considered; non-profit organizations could be profitable to some extent under current situations and real non-profit organizations should be encouraged. The thesis uses a methodology of the combination of theory analysis and empirical study. The theory analysis uses literature consultation and the empirical research is based on a large amount of questionnaire and related statistics.