Research And Design Of Employee Training System In HLD Hotel

As an effective training system and taking care of employee career development are the foundation of building a first-class workforce and improving the competence a hotel. The HLD Hotel, a newborn hotel, takes 'To help every employee to be capable' as career development plan of their employees. As the Human Resources Manager of HLD Hotel, she aims to set up a training system that adapts to the development of the hotel and through which to improve the competence and efficiency of employees, to establish the culture of the hotel and to ensure the smooth opening and operation. The author hopes that this thesis will not only be of use to HLD Hotel, but also for the hotels' managed by our Chinese reference.This thesis states as following aspects:Part I , introduction of hotel human resources situation and the background and intention of training.Part II statement of contemporary training theory and method.Part III,introduction of hotel industry and its characteristics and hotel human resources management and training.Part IV,research and design of employee training system of HLD on the different period of the hotel opening. And appraisal of its training effect.Part V, the analysis of the disadvantage of this training system through appraisal, and provide action plans to improve. The author also hopes to provide some reference to the management of hotel industry.