Research On E-government Under The Philosophy Of Service-oriented Government

The 17th CPC National Congress that demands "speeding up reformation of the administrative system, building a service-oriented government and a sound system of government functions, improving the public service system, implementing e-government, and strengthening social management and public services." Building a service-oriented government in China is building a comprehensive well-off society and accelerating modernization in the new period of social, economic, information globalization, the functions of the government institutional reform and innovation in a new direction. Service-oriented government stressed that the government provide the core functions of public service, illustrates the "people-oriented" and "service center" values. E-government and service-oriented government with intrinsic value of uniformity, the implementation of e-government, and strengthen social management and public services, building a service-oriented government is a necessary requirement. E-government "services to enhance efficiency," the pursuit of the ultimate value with government agencies "to public service," have the same strain in essence.Based on the concept of service-oriented government as a guide, we focus on e-government "public service" nature of public service-oriented e-government building in the study. The full text is divided into the following sections: First, the e-government concept of service-oriented government with the basic theory of an in-depth analysis, defined the e-government construction and service-oriented government of the inherent correlation; Second, recognize China's status quo development of e-government, e-government forecasts the development trend that service-oriented government in China under the concept of public service-oriented e-government construction of the existing problems, followed by public service-oriented e-government construction of the key points and This study; Finally, the study abroad public service e-government construction of the case, sum up and draw on their successful experience in the theoretical research and case studies on the basis of actual service-oriented government in China under the concept of public service-oriented e-government building in some Countermeasures.In chapter IV and VI of this paper, I proposed a "three key" and "four points", which also includes the following number of new ideas or new views: On the one hand, the overwhelming majority of ordinary, poverty, low cultural level of the public so that the sustainable development of e-government lack of adequate universal, public, view of this situation, combined with our actual situation, to build grass-roots information service centres, service Optional object to the small number of elected grass-roots activists, for their training; On the other hand is in order to facilitate customers to request information, you can quickly establish a flexible mechanism for handling of customer feedback and response system, the Government can provide through the Internet message boards, such as comments, complaints message boards, forums and other information of different types of methods.