The Exploration And Analysis Of Civil Servant Training Based On TQM Perspective

National competition in comprehensive national strength is the administrative capacity of competition in the civil service quality, the ability to compete. Improving the implementation of force and credibility, we must strengthen the civil service capacity building, training of civil servants is an eternal theme.Government construction services and responsible government, the rule of law and clean government, the training of civil servants has made new demands. In recent years, many countries in order to enhance their competitiveness, increase the intensity of the civil service capacity building.The United States, Britain, Japan, Korea, France and other countries to study and formulate a national standard capacity of the civil service framework, the Civil Service Training and capacity-building as the core. This training for civil servants to China is a opportunity.TQM (total quality management), from a customer's needs and expectations, driven by quality as the center, built on full participation on the basis of a management approach, aimed at the long-term customer satisfaction, organization members and the interests of the community .TQM strong customer focus. For government departments, building a service-oriented government and TQM customer-centric philosophy is consistent.Based on TQM perspective, in the course of the training for civil servants to "Customers" as the central ideological and run through the process of training for civil servants,from the concept of training, training needs, training implementation and assessment of all aspects of training should firmly establish a "customer first" mentality and strive to improve all aspects of the training process quality,strive to improve the training process all aspects of the quality of training in the process of formation of "total quality" concept, so that the final "customer"Satisfaction assured. China's current training for civil servants face the existing problems, and will run through TQM thinking of training for civil servants in the course of the current is very strong practical meaning and significance of the times.This paper closely linked to commence on four chapters, the logic clear, mutual Reference, reflects the TQM system advocated by the thinking process and the concept of training for civil servants to achieve continuous improvement of the views and opinions.