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The Research On The Problems In The Government Electronic Public Services And The Countermeasures In China

Posted on:2011-07-19Degree:MasterType:Thesis
Country:ChinaCandidate:J H GuoFull Text:PDF
GTID:2166360332455644Subject:Administrative Management
Abstract/Summary:PDF Full Text Request
With the rapid development of information technology, especially the wide application of network technology,the pace of the construction of electronic government has been accelerated. The governments all over the world attempt to explore the electronic means to improve the quality of service and efficiency of the public service. Nowadays, along with the transformation of government from management to service, the electronic public service of government becomes more and more important. The electronic public service of government is the main manifestation and content of electronic government affairs. It provides vital ways and means for the transformation of government service and must be put forward thoroughly.The electronic public service of government can accelerate the transformation of government functions, enhance the capacity of the public service, make the people enjoy the government service at all times and places, reduce administrative and public costs, strengthen public's supervision over the government and promote the process of electronic democratic democracy. The electronic public service of government has brought some positive influences.At the same time, it has caused some problems, such as:the electronic public services are not integrated enough; the public service is not complete enough; the "digital divide" and electronic public services are with some potential safety problem. The reasons leading to the above problems include the conceptual and institutional reasons and the lag of laws and regulations of etc.In order to deal with the problems existing in the electronic public service of our government, we can adopt the following ways:innovate the concept of government service; reform the system and create the system that is beneficial to the development of electronic public service; innovate management method of electronic public service of the government and accelerate the integration of government information recourses and supervision of electronic public service, and also optimize the process of electronic public service; improve the efficiency of the service website of government by providing diversified and individuated electronic public service; reduce the "digital divide" and promote the service equality; optimize the legal environment of electronic public service of the government. We can optimize the electronic public service of the government by adopting the above six methods.
Keywords/Search Tags:electronic government, electronic service of the government, public services
PDF Full Text Request
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