The Design And Practice Of Ningxia Telecom Business Navigator System

Nowadays, China Telecom is facing great revolution from a traditional network operator to the modern comprehensive information provider. Customer information-based business plays an important role during this process. There exist a series of problems in Chinese's Small and medium-sized enterprises such as lack of personnel, funds and technology. In addition to intergrating the internal resourses, Ningxia Telecom Biz Navigator put the excellent resources--the software, hardware, content and service provider together. By introducing the concept of "leasing service" and the newly information application mode of "instant on", the Telecome builds a convenient "one-stop" serivce for customers, solving the SMEs'problem mentioned above. It also reduces the complexity of using IT environment and lowers the barriers to be informationized.Therefore it has speedened enterprises informationization in this area, and enhanced the core competitiveness of the enterprises.This paper will focus on researching Ningxia Telecom Biz Navigator. The design and implementation including the following aspects:through realising the practical difficulties and issues encountered by the SMEs, it addresses its business model-ASP(apply Service Provider). Based on the demand for SMEs and the corresponding solutions, it sums up business and functional requirements of the Biz Navigator. Moreover, it uses relevant knowledge of NGOSS and UML to explore the business models and process, the software architecture and each functional submodule; It also discusses Ningxia telecom Biz Navigator and other IT support systems, such as customer relationship management system (CRM), the design of the charge system interface. In the end, It demonstrates the necessary tools and related technologies needed for the Navigator, analyses the implemention of the platform and tests the software function and performance, etc.