Design And Implementation Of Life-Cycle Management Module Of Telecom Partner Relationship Management System Based On Workflow Technology

With the continuous development of computer technology, the global information process has speeded up, the domestic telecommunications network has also been developed rapidly and constantly improved. Third-generation mobile communications systems and the building of the next generation network continuously promote, market competition environment has undergone a qualitative change. Shaanxi Telecom face customer service, business management, brand building, marketing means all aspects of competition, and will soon face the pressure of competition from foreign operators.At present, the company in various value-added business platform and channel systems is part of the function of Partner Management of achieving, and there is no uniform system for the management of the overall management. And, there is part of function totally dependent on manual management with no support system. In this context, we need to put forward a comprehensive set of solutions to make the Integrated Management for the upstream and downstream partners.We presented a detailed design options for the main function modules, proposed an integration programme for workflow and the framework of system, and discussed the design of workflow modules of Partner Relationship Management System and implementation process in detail.