The Design And Practice Of Shanxi Unicom Full-Service Operations Support System

The completion of a new round of telecom restructuring and the issuance of 3G licenses, China's telecom industry, the competitive pattern of the formation of an unprecedented short-term competitive advantage in the development of the whole of the operators did not become an urgent task. In order to gain the upper hand, domestic carriers are hoping the first competitors to meet customer needs pioneered the integration of business, which came to the operation support system with unprecedented challenges. Age in the entire business operations, the market changes and business development requires a proper integration of the system:First, a unified customer management system, the second is a unified out of account processing and the third is a unified product management, four are unified grant price of the engine, in short, the current operational support systems require a multi-dimensional integration of this support system is an evolutionary upgrade in order to ensure that business operations development.The author first of telecommunication operation support system development and demand for a brief analysis of the background of the overall system, from the OSS/BSS framework design, this paper discusses the core part of sharing data model (SID) design and build on enterprise application integration (EAI) the subsystem based on the design work interaction platform. Then according to the model of telecommunications, TOM operation support system framework defined, is expounded from the customer service for business, after the opening, security and user of the bill, the whole FAB) (at least need independent and synergistic operation of three modules:business process management, resource allocation, billing account management, With the customer service model, resources are charging accounts model and the model.The authors used in shanxi unicom current operation support system construction work practice, to compare the old system to new system, performance, scalability, etc, are the actual test to the ideal effect.In the end, the author of a new operation support system can fully satisfy the future development of business gives hope.