Design And Implementation Of "One Number Links You" Business Support System

With the opening of the market,the Chinese telecommunications industry market is intensifying competition. More efficient provision of services launches operations, improve service levels, and reduce costs, the telecommunications company to win the market the key. To achieve these goals requires a more automated process, but also to adapt to changes in customer demand for support and operational management systems. Business Support System to achieve these objectives is to provide an important component."One Number Links You" Business Support System is based on Yixintonglian company's business communications needs and characteristics of custom development. In accordance with business needs and characteristics of the system to achieve four main functions:user management, customer management, product marketing management and the management system itself.This paper is based on software engineering approach:needs analysis, outline design, detailed design, code implementation and system testing the integrity of the system processes the four main functions of in-depth research and elaborated.On the demand analysis, which mainly describes the system's functional requirements and non-functional requirements, and use system function, summed up the overall framework of the system, using data flow diagrams and use case diagram describes the system interactions and business processes.In the outline design, determine the system's overall structure, and expounded the use of B/S and the three-tier basis.In the detailed design, the design of the database table structure to UML class photo shows the tools described in the program logic. Code implementation, including SQL stored procedures, C# program logic and presentation layer WebForm and Ajax script encoding. And to which a function example, in the form of three-tier architecture will be presented separately. Finally this paper describes the system testing process. Now, the system has started trial operation of the company, basically meet the company's business needs, it will for the company to improve sales performance and enormous contribution to the management level.