Study Of Quality Attestation Of HB Company

With our country success joining the world trade organizes and the economic integral over the world turning the progress quickly, the global market competition is more and more vigorous. Most of business enterprises get to know that the proceeding of ISO9001 quality system and the ISO14001 environment system attestation is an important means that business enterprises win victory in competition. How does a company develop its quality & environment management system to a higher level after it has passed quality & environment management system conformity certification is an important issue. The thesis provides a new idea to this kind of company, which is to keep and improve the effectiveness of the management system continuously.Firstly, the thesis introduces the background of this research and analyzes the reason that the business enterprise's quality & environment management system attest and it keep on effectiveness continuously. Secondly, the principle of the ISO9000 quality management and the variety characteristics of the ISO14001:2004 standard was explained. And then as a case of research for HB , a telecommunication company , study the status of quality & environment system, discover the HB's main problem is confusion of responsibility , not smooth of information , supplier management fall behind, having no clear environment management target etc. Through the research process that the version of quantity & environment management system document change for the HB company, pointing out the company of HB can improve the quality & environment management system through adjusting the organization construction, optimizing the process, the norm of information delivering, enhancing the data analysis, adopting the new supplier management mode and establishing measurable environment management target etc.Finally the telecommunication enterprise should promote evaluation standard of Outstanding results and the TL9000 to make excellent performance of quality management.