Management Research, Customer-oriented Product Software

IT industry is rapidly expanding, the methods of software are progressive development changed from the project into software products. software products with a high degree of transplant, maintenance and development costs lower than that of software projects, software products have many advantages. But regardless of the project or whether the products of software, its fundamental purpose is to serve customer needs.However, not all types of software can be developed into product of software easily. For management software, it reflects the thinking and management applications of process operation; its requirement is accumulated through a project down, and then integrated universal requirements together in order to achieve software products. In the subsequent software updates, maintenance, particularly the process of software products implementation by the project approach, also need to analysis, identification, and to be assessed requirements in order to fit into software products.At the same time, in the process of software products implementation, we also need to notice the project risk come from customer requirements, and risk to be managed properly.In this paper, a customer needs analysis, classification, introduced the implementation process of software products, and needs assessment methodology in the process, the management of demand risk. Used Warehouse Management Software as an example, detailed analysis of the application of the Analytic hierarchy process.