Research On E - Government Performance Evaluation Based On Public Satisfaction

In the late 1990 s, the Chinese government pioneering first proposed "to drive industrialization by informationization, the government leading" development strategy. Our country electron government affairs after ten years of construction and development, has made achievements, current are entering public service level put forward higher request to the electronic government affairs of the new stage of all-round construction of a service-oriented government. At the same time, the latest information and communication technology, the advent of the era of cloud computing, the transformation of the mode of development of e-government. Standing at a new height, carefully combed our country electron government affairs development present situation, to speed up the transformation idea, more is needed.In the face of our country electron government affairs the increasing capital investment and infrastructure construction, whether these inputs are fully effective management and application of government should be how to control each link, make the effect of the e-government construction of macro control. Based on this, a performance evaluation of e-government system is an effective and scientific and reasonable way, and that’s what this research question.Shanghai e-government since the introduction of social security integration in e-government service system, set up the service center of Shanghai social security portal- "Shanghai human resources and social security service", has covered the whole city scope, to the participants and the related workers of social security has brought great convenience, at the same time, through this article, Shanghai social security of e-government satisfaction questionnaire survey of Shanghai social security there is still lack of e-government assessment system for scientific evaluation, theory divorced from reality, executive deviation, etc.; Then combine the experience of foreign electronic government affairs and performance evaluation, this paper argues that improve the social security e-government satisfaction strategy are: expand the service awareness, to establish a standardized diversified one-stop services, the development of communication and "cloud" of social security platform to build; Improve the Shanghai social security e-government performance evaluation aspects: change the understanding of the government departments, to establish scientific and perfect evaluation system, ensure the theory with practice and cultivation of talents and so on.