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Service E-government System To Build The Strategy Study

Posted on:2007-01-15Degree:MasterType:Thesis
Country:ChinaCandidate:Y BiFull Text:PDF
GTID:2206360215982069Subject:Management Science and Engineering
Abstract/Summary:PDF Full Text Request
Chinese E-Government has been developing for more than twenty years. At the very beginning, the government popularized using computers in 1980s, and then implemented the country's important information projects, the Initial Jin Projects in 1990s, and at the beginning of 21st century, the government started the project of building websites. Now, Chinese E-Government has undergone the phases of starting, advancing and developing. It is striding into the development phases with high speed.As the development of economy and technology, the traditional government of management style exposures its abuses gradually. It becomes more and more pressing to build the government of service style. The service-style government can settle the problem which formed by long term depending on the government leading and investing to build directly. It also makes for the persistent and fast development of the economics in the market economy and overcoming the unbalance of the social development.As the effective measure to promote the development of the government, E-Government must be in the same developing direction with the practical government. So, at present, how to build a service-style government becomes hot in the E-government research field. Because of the intrinsic problem and the new trouble leading by the relocation of the E-Government target, we must consider about the building strategies of the service-style E-Government from all aspects, and it may lead to failure even if neglecting just one.Through development for lone time, E-Government has exposed several problems. The information resources of government affairs are lack of planning and integrating which result in isolated island of information. The government's portal websites are lack of the consciousness of service and the extent and the depth of the service providing by the websites are not enough. That makes the public cannot get benefit from the E-Government thoroughly. There are also other problems with Chinese E-Government, such as the digital divide's appearance and aggravation, the reaction to the public emergency is not quick enough and the dealing measures are not perfect.About the problem existing in Chinese E-Government, this dissertation investigates and discusses in several aspects. The whole dissertation divides into five parts. The first part introduces the general situation of E-Government, the meaning, the core and the important point of the service-style E-Government. The second part introduces the framework of E-Government and summarizes the key technologies, including application technology, service technology, integration technology and security technology. The third part discusses the integration of the government information resources. According to the traits of the information resources, the dissertation brings forward three measures for information resources integration. They are IRP, information resources exchanging system and information resources catalogue system. The dissertation expounds each measure and its technology framework with concrete example and tries to find a perfect resolution to the integration of information resources. The forth part probes into the strategy of building. The dissertation uses the measure of comparing foreign and Chinese government portal websites to find out the deficiency of our government portal website and the resolution to improve. The last part summarizes the other four aspects which should be paid especial attention. They include digital divide question, emergency management system, customer relationship management and GRP. The dissertation also provides several proposals for each question.There are two innovations in this dissertation. First, the dissertation analyzes the methods already had deeply, and uses them in the practice of E-Government according to the traits of their applicability, and. Second, the dissertation tries to find the deficiency in E-Government, and provides proposition to resolve the problem.
Keywords/Search Tags:Service-style E-Government, Integration of information resources, Government portal website
PDF Full Text Request
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