Justice Information Services Call Center-based System To Build

With the opening and developing of China, the system of law is progressing. People focus more on law and they are more anxious to know the information of the cases in court.Call center is an organization which provides personal and comprehensive service to the customers, so all the industries and government departments are building their own call center in order to promote enterprise competition, increase service level and improve effectiveness.We are searching and discussing the deployment of call center technology in court system. The purpose is to build a court information system which can serve people continuously with the core functionality of call center.First of all, we need to know the business of court, to analyze the requirement of functions. And then, on the basis of these research, we can build the logic architecture and design the whole solution. At last, there is a summary of the court information service system.