Research On The Problem Of Strategic Quality Cost Management Of Chinese Enterprises And The Countermeasures

Strategic quality cost management is an innovative management model, which makes the strategic tool is applied to the enterprise quality cost management process. The traditional quality cost management is a tactical management method. However, the strategic quality cost management proposed in this paper is a way to reduce the quality cost and improve business performance from the perspective of enterprise strategy.In this paper, we studied the limitations of the Boston Matrix, and the revised Boston Matrix is applied to the quality cost management. The market share will not be increased immediately when the company attaches great importance to the quality at the beginning. After a period of time, the product sales will increase with the improvement of quality. Through the analysis, enterprises should put the quality strategic focus on the star, promising cash cow and the problem products having the potential to become star products.In view of the limitation of traditional product quality cost management, in this paper, we present two methods to improve product quality and reduce the quality cost. Firstly, we research on the method of reducing the quality cost in the qualitative way from the perspective of value chain. The second method is to break the traditional statistical methods of quality cost. This paper reveals that the trade-off relationships within quality costs will not show up except when time delays are taken into account. With these time delays, the related total quality cost can be derived and used to compute the balanced point of the quality costs.