Research On FL Company Performance System Under Strategic Guidance

This paper focuses on the period of global economic integration, FL as a multinational company, mainly to study how to establish a business strategy as a guide to achieve the strategic goal of performance management system, and improving human resource management, enterprise specific human resource management in conjunction with matching abstract strategic objectives to achieve corporate strategic goals, enhance their competitive advantage, encourage enterprises to long-term, healthy development. Performance-based assessment, by (1) questionnaire, (2) system method, and (3) qualitative and quantitative analysis method, is divided into the following aspects of the problem exists to make a discourse analysis, financial perspective:FL company The strategy, policy, management plan success, ultimately the performance of the financial perspective of performance, therefore, the assessment of financial indicators is needed. A typical financial indicators and profitability related, such as revenue, ROI, and the latest economic value added indicators and so on. Other indicators can include sales growth, operating cash flow and so on. Market and customer angle:FL company to clear the competitive segment of the market and target customer base and be evaluated within the scope of the organization’s performance. Market and customer angle indicators include customer satisfaction, customer retention level, new customer development, customer profitability, customer profitability and unit market share and so on. Internal process perspective:the perspective of the financial and business aspects of customer have a clear understanding, the flow department can confirm that in order to achieve a unique customer values and those key performance indicators to achieve the financial goals of improving productivity, and select key performance indicators Expand business process control activities. Internal process perspective includes some drivers indicators, they enable the company to focus more on customer satisfaction, and through the development of new products and improve customer service to improve productivity, efficiency, and innovation of the product cycle. Learning and growth angle:To achieve the goal of financial, market and customer, internal process perspective of Balanced Scorecard required capacity needed may be much higher than the company’s existing capacity, the need for continuous staff training, improve information technology and information systems, and improve organizational processes. The main indicators include: employee satisfaction, employee retention rates, accurate information to support the extent and speed, rationality organizational processes, employee labor productivity. Marking angle:FL company wide business scope, involving industry and more particularly relates to health and safety aspects of service quality, product safety and quality in particular are more concerned about other aspects of the design and the corresponding solutions. The design strategy and business development enterprise performance management system closely linked to strategic performance management, performance management system that allows play to promote enterprise overall performance improvement and protection of corporate action to achieve strategic objectives.