Third-party Logistics Satisfaction Factors Measurement Research

With the concerning on the core competition and the concept of crosswise-unify is raising, outsourcing has been most important part in the enterprises strategy. Then turn up the third-party logistics. The third-party logistics provide not only the based and traditional function but the advanced function, for example, designing the logistics project for enterprises and so on. In aboard, the development of the third-party logistics represent of the development of the logistics.The article put forward the influence factor evaluation model after reading a lot of articles and considering the feature of the logistics trade. According to the empirical data, adjust the evaluation model and gain the best model using the Amos software. The best model reflects the relationship between the quality and price and equipment and the customer satisfaction and loyalty. The best offer the reference value for the third-party logistics enterprises.The article also thinks of the worker satisfaction and expounds the evaluation index system of the third-party logistics enterprises. Find out the customer satisfaction influence factor through the factor and regression analysis. The salary and management environment and study and advance chance affecting the worker satisfaction is more than other factor and the salary is the most.The innovation of the article is put forward a simple and utility model and index system about customer satisfaction. And synthesize consider the customer and worker satisfaction and the advice based on the two aspect satisfaction survey is more focalization. At last the article use a lot of statistics method.