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Research On Evaluation Of The Knowledge Management Performance In It Enterprise

Posted on:2013-01-30Degree:MasterType:Thesis
Country:ChinaCandidate:N ZhangFull Text:PDF
GTID:2219330362962950Subject:Business management
Abstract/Summary:PDF Full Text Request
In the background of knowledge economy, the knowledge has become the coreresources for the development of enterprise, the growth of economic and the progress ofsocial. There is the shortage of research in performance evaluation for IT enterpriseknowledge management, On the the basis of research of knowledge management andknowledge management ability evaluation, This paper constructs the evaluation model ofIT enterprise knowledge management ability with the characteristics of IT enterprise.And end with Yan Ruan group of knowledge management ability evaluation as anexample for empirical research.First of all, based on the analysis the characteristics of level of IT enterpriseknowledge management and the research previously, when establish the level frameworkof IT enterprise knowledge management, I consider the knowledge management level ofenterprise external. Through to the research of connotation, processes and principles ofenterprise knowledge management performance evaluation, and eventually selected theanalytic hierarchy process index weight and the fuzzy comprehensive evaluation methodfor the IT enterprise knowledge management ability evaluation.Secondly, in the IT enterprise knowledge management ability evaluation model,according to level of features of IT enterprise knowledge management, this paper willbuild the starting point of the model from the view of the enterprise, and using Delphimethod to construct qualitative and quantitative index system, building IT enterpriseknowledge management model.Finally, this paper takes Yan Ruan group knowledge management ability evaluationas an example, through the data obtained and experts investigation accumulated data usethis paper constructed IT enterprise knowledge management ability evaluation model. Onthe one hand the evaluation method and evaluation test model is practical, on the otherhand the IT enterprise knowledge management ability is a scientific and reasonableevaluation, and through the analysis of the evaluation results for Yan Ruan and give theenterprise some measures and Suggestions for improvement.
Keywords/Search Tags:Assessment model about knowledge management ability, IT Enterprise, Analytic hierarchy process, Fuzzy comprehensive evaluation method
PDF Full Text Request
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