The Research Of Public Service Standardization Of Chinese Government

Public service is under the condition of socialist market economy to perform thefunctions of the government, the core issue of exerting the function of government,and promote social development and economic growth of the important theory andpractice problems. With the development of society and economy, people to the needsof the public service and quality requirements rise ceaselessly, improve the quality ofpublic services only as soon as possible, to better meet the needs of the public. Forimplementing the scientific concept of development, speed up the construction of thesocialist harmonious society of the pace, we must further improve public servicefunction, in order to ensure that the public service in the best order and highestefficiency operation, improve service quality ceaselessly, for public service standardis to realize the main target of public service means and method. To summarize thepublic service achievements at home and abroad and experience, build fair, coverage,level of the sustainable development of moderation, and public service standardsystem.This paper first to public service standard of the connotation and characteristicsare analyzed, and the new public service theory "to service instead of helm", totalquality management theory "system management", and "continuous improvement"and benchmarking management theory "face the practice and process", this paperdescribes the construction of public service standard for theoretical foundation;Public service standard and development of the first is introduced into domesticgoal management, the benchmarking management and service commitment systemand start early experiments, from the public service of national standard set up publicservice standard of the two aspects of basic pilot inductive public servicestandardization in the development of our country process; The article summarizedfrom the perspective of China’s public service standardized type, and analyses theapplication of public service standard field and scope, and starting from the discussionof three fields of application, namely basic public services in the field of publicservice, the administrative management standardization in the field of public serviceperformance management standardization and the standardization of field to in-depthanalysis of the our country’s public service and public service problems existing in theconstruction of the standard, for example: basic public services in the field a lack ofclear standards to regulate basic public service supply imbalance and regulatingfinancial investment proportion, lack of standard to basic public service systemdevelopment is not perfected; The public service administration management systemof government in the level of public service and efficiency to be raised, thegovernment’s public service regulatory system is not perfect, the government claimsthe public participation is not high, The public service performance evaluation of asingle subject, the standardization of the performance evaluation of government performance evaluation, traditional insufficient degree focusing so much attention onthe economic indicators, such as not enough scientific performance evaluation system;Based on the analysis of the present situation is put forward based on public servicestandard construction of internal and external factors driving factors and prepared thetwo standardized smooth construction of the important support, and in the light of thepresent situation and problems puts forward countermeasures and the feasibilitycountermeasure and the suggestion, basic public service by establishing the unifiedpublic service standards to promote equal access to the target; The governmentmanagement system introduced in total quality management methods to enhance thegovernment management ability and the level of public service; The governmentperformance management process, through scientific examining continuousimprovement performance, promote the realization of the public servicestandardization construction.The government’s public service standardization involves the people’s life andeconomic and social development of closely related field of public service, is China’sgovernment to meet the demand of the public increasingly, realize the equal access topublic service viable path. At present, China’s academic circles to the government’spublic service standardization construction research is still at the initial stage ofexploration, through in the western public service standardization construction theoryresearch and practice experience, and on the basis of government’s public service incombination with the actual, analyses the government’s public service standardizationconstruction condition, explore its facing the problem of feasible countermeasures and,and points out that the government’s public service standardization construction canmake the government reduce the capriciousness, promote the reform of ourselves,satisfy the demand of the society.