The Design And Implementation Of Customer Service Management System Based On Asp.net Property

Along with the domestic housing market and the improvement of the relevant system, property management industry has been developing rapidly, in the face of a broad development space and great development potential, enterprises are under the pressure of competition and challenges and more huge, so that enterprises will inevitably enter the customer as the center, improve customer service quality such a stage. And property management system is designed to provide more timely, more secure, more comprehensive, the best and the most thoughtful service, so as to more effectively exert the value of the property management.This paper introduces the property management service system research background, significance and research situation. Combined with object-oriented method, it make the requirement analysis through use case analysis, activity diagrams and sequence diagram, and emphatically analyzes the class system design and database design by adopting modular thought for system design. Based on Visual Studio2008development platform and B/S structure, the project discusses the system data access layer, business logic layer, the presentation layer. Furthermore, it focuses on business data objectivity package, information processing efficiency, and other key issues of the solution. The system is mainly to achieve some function modules.Enterprise and customer achieve better service by the topic research. Meanwhile, it can significantly improve property work efficiency, and reduce the customer unsatisfactory degree of property, complicated level of business processes and manual work. It means to manage content more standardized. Meanwhile, it effectively strengthens the customer management, so it makes communication smoother and more effective between property and customers.