Research On Knowledge Construction And Knowledge Service Of The Crisis Decision-making

Nowadays, as scientific technologies develop in high pace, it is an inevitable trend to fasten the crisis decision-making become more scientific transformation. Therefore, it is very important to combine the crisis decision-making with traditional knowledge building and knowledge services, to enhance the crisis management decision-making behavior from the system, strategies and experience level to the knowledge management and service level, and to improve crisis management and crisis prediction respond capabilities.This paper in view of the crisis management, on the basis of summarizing the emergency and crisis response rule in China, integrated use the information processing, knowledge organization and relevant theory research to analyze the emergency organization structure, system elements and their correlations. The crisis decision-making is the core of crisis management, while the organization of crisis information resources and the build and service of crisis knowledge is the core of the core. Comparing with the traditional one, the crisis management and decision-making talked about in this paper is mainly from the information and knowledge level to reengineer crisis management decision-making process in the reengineering process of the crisis decision-making process. The first part of the paper mainly introduced the research background, research value and research status at home and abroad, collecting research data at home and abroad to analysis, research, finding the problem, and finally determination the study plan and goal; The second part of the paper mainly described the basic framework of the knowledge construction and the knowledge service of crisis decision-making; The third part of the paper described crisis decision space information resources organization, the mainly research contents including date analysis in crisis decision, the kinds analysis of information resources and construction of classification system, integrated analysis of crisis decision-making information space and according to the requirements of crisis decision-making knowledge to construct the principles and methods of crisis decision data warehouse. The fourth part illustrated the process of crisis decision-making knowledge building, including the crisis management information acquisition, information source evaluation, knowledge extraction and knowledge discovery, knowledge organization and knowledge access and control as well as the knowledge system generated contents; The fifth part analyzed the crisis decision-making knowledge service, including the crisis decision knowledge transfer and sharing service, crisis counseling and crisis benign transformation of knowledge support services; The sixth part focus on the empirical analysis, through the description and analysis of the case, put forward reasonable suggestions; The seventh part is conclusion and outlook.