| "Digital hospital" is an important symbol of the modern hospital, state-of-the-art network communication technology as a platform, extensive use of state-of-the-art computer software and hardware, and an optimized workflow, including hospital clinical and administrative information full digital capture, storage, transmission, query, analysis, synthesis, and monitoring. As an important part of the hospital management information system, office automation system is the use of computer and network communication technology to handle official business, office automation technology and management science, behavioral science and organizational theory integration by introducing data permissions and Permissions office management work together different departments and staff of the division of authority structures, management and service platform, the core is to provide advanced information processing means and information transmission means, as well as comprehensive information management tools.The hospital office automation system has become a hotspot in recent years, integrated hospital information construction, at all levels of hospitals have on-line and in the ascendant. However, the hospital office automation system, the status quo but is not optimistic, the lack of appropriate theoretical support and a unified standard management system, design principles for optimum operation of the system, different hospitals also disagree, resulting in various hospitals on the line office automation system on-line feature a huge difference, good and bad application. Found through the literature search, there is no domestic the hospital office automation system in-depth study, no inspection and evaluation of the practical effects of the system, only scattered some experience with the introduction and practice of literature, and an earlier time, the obvious theoretical research behind the practice and exploration. This study-oriented collaborative management of hospital office automation system ideal state and design ideas conduct analysis, research and theory of, to explore to solve the above problems, to carry out this research project, in order for our hospital office automation system of practice and promote the application to provide some have reference value with the theoretical guidance.This paper is divided into three parts seven chapters, the first part is the introduction and first chapter discusses the hospital office automation system development background, summarized and presented the concept of the hospital for collaborative management office automation system, and from the country outside hospital office automation system development status, and explains why the need for on-line office automation system in the general hospital in China. The second part is the core part of this thesis, including the second and third chapters, the theoretical framework of the the hospital office automation system and the construction of points. The third part is to verify the overall efficiency of the system, including the fourth, five chapters, in addition to theoretically benefit analysis, this study also selected two national hospitals office automation system practice more typical case analysis and research, Hefei, Anhui Province, the top three hospitals and a hospital office automation system usage survey, comprehensive benefits of the overall feasibility of the system. Finally, Chapter6is the conclusion to draw conclusions of this study, and discuss the future development trend of the hospital office automation system. Introduction part, from the specific requirements of the new national health care reform and knowledge management trends in the external environment, combined with the complexity of the construction of hospital information and hospital office automation system on-line uneven on the HOA system generation and development background, summary and proposed for collaborative management of hospital concept of office automation system.The first chapter Hospital of office automation system development status. Elaborated a foreign hospital office automation system of developments through the home page of Internet search China’s top100integrated hospital to understand the construction of each hospital information technology in particular, office automation system of on-line, summed up the line of the system of hospital the actual status and effectiveness of the points, analyzed the existing problems of the need for on-line office automation system in the general hospital.Chapter Ⅱ for collaborative management of hospital office automation system build. The first section focuses on the construction of the hospital office automation system functions to be achieved, such as a unified information platform, a flexible internal communication platform, a convenient day-to-day office platform, standardized document management platform. Section Ⅱ principles to be followed in the the hospital office automation system design, such as security policy, advanced principles, the principle of practicality, ease-of-use principles. Finally, there is currently HOA system problems exist in the actual operation process.The third chapter is the point of the construction of the hospital office automation system. The good running of the hospital office automation system requires the support of a number of conditions, organizational team building and regulatory protection is all the basic characteristics of the construction of hospital information, training of staff is the sustainability of office automation system, widely use on the basis of there are public opinion and propaganda. In addition, hospital information construction is a typical "number one project" leadership to take the lead effect on the construction and promotion of the office automation system play a role in ease.Chapter IV is a typical case study of the hospital office automation system. In this study, two typical and success stories to further explore for collaborative management of the hospital office automation system theoretically the best condition. Nanjing General Hospital of Nanjing Military Region and Jiangsu Provincial People’s Hospital, for example, as a representative sample of the practice the hospital office automation system ideal running state.Chapter hospital office automation system benefit analysis. First of communication and collaboration office, standardized methods of work, and reduce management costs, knowledge sharing, decision support five, office automation system on the important role of the hospital information construction, hospital management. Subsequently, the overall efficiency of empirical tests of the system, this research for the study sample Hefei, Anhui Province, the top three hospitals, and medical personnel on the use of office automation system objects, an HOA system usage survey. This questionnaire was developed after extensive consultation with hospital management experts for hospital clinical, nursing and administrative staff of various departments, issued a total of2,000copies of the questionnaire, the survey results the actual inspection of the system to speed up the flow of information, standardize work processes, reduce communication costs improve collaboration efficiency benefits, strong support for the conclusions of this study.Chapter VI Conclusion. Obtained by the study, the general conclusions of this study, that the Hospital office automation system will help improve the speed and efficiency of hospital office, is conducive to enhancing the level of hospital management, help deepen the connotation of the digital hospital, but also conducive to improve the cultural infrastructure, build harmonious hospital. Concludes with a discussion of the future trend of development of the hospital office automation system, the future HOA system is the integration of information portal, workflow, knowledge of the document, collaborative office integration integration, performance objectives, data centers and other "people-centered management objects to work process management as the goal of integrated information systems.In this study, the integrated use of document retrieval method, case studies, questionnaires and interviews a variety of management research methods. Specific technical line as follows:First, the literature search, the system understand hospital office automation system, collaborative management, management efficiency, process optimization, precision management and other research-related knowledge, in foreign hospital development status and trends of inspired, in the multi-hospital management and clinical experts on the basis of in-depth interviews to explore and build a hospital for collaborative management office automation system and to enhance its contents from the theory and practice. Subsequently, through case study, to infer the hospital office automation system running the ideal state and should focus on the key issues. Finally, the questionnaire, further consider the HOA system from the point of view of the office automation system using the object in the application of the concept, usage, the effect evaluation to bring their new feelings, from the degree of awareness, the degree of acceptance and praise of multi-dimensions investigate the awareness of the medical staff of the system, so as to demonstrate the convenience and utility of the model to the medical staff, and draw conclusions of this study.The study concluded that as the reform of public hospitals to accelerate the pace of digital hospital construction boom continued to promote the timeliness and accuracy of the standard of hospital management have become more sophisticated, and collaborative management, deepening knowledge management context, in the new the effective promotion of health care reform, hospital office automation system will become the general hospital innovative management model to enhance the management level of the hot spots. Second, hospitals, office automation systems adhere to information technology as the basis, the main line to the digital management, paperless as a symbol, from the construction, management, with three aspects, hospital intelligent management, digitization of medical information, office automation, promote hospital management optimization, to improve the quality, quantity growth, brand development, and constantly enhance the the hospital overall strength and core competitiveness. In addition, the office automation system as an integral part of the hospital information system, build a set of hospital office, business processing, office automation network platform integrated query and many other modules, and integration with other information systems as a whole, information sharing, process standardization work efficient new office model. Finally, there is conducive to hospital managers to keep abreast of business conditions, real-time management and monitoring.Characteristics and innovation of this study is:the HOA system for the current uneven practice, refining the concept for collaborative management of hospital office automation system, and clearly its meaning to enrich the theoretical framework for this system. Second, from the theoretical level, from hospital office automation system to achieve functional, design principles, rules and regulations, to explore the best operation mode of the HOA system for hospitals scientific and reasonable on-line office automation system to provide a theoretical reference and practical reference. Third, innovation management model of the general hospital, improve the management level, optimizing the management tools to provide a new thinking and new approaches to more effectively promote the work and to build a hospital specialty brands. Overview of the theory and empirical testing the hospital office automation system.In this study, on-line office automation systems in general hospital practice has a strong reference value, but the hospital information construction has its own conditions, various hospitals in concrete practice, according to the characteristics of their own development, internal and external environment, software and hardware facilities factor contingency determine. Analysis of the system’s overall efficiency of the lack of demonstration of the effect from the hospital level and medical personnel point of view, but does not affect the basic conclusions of this study. |
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