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Research On Service-oriented E-government

Posted on:2014-12-22Degree:MasterType:Thesis
Country:ChinaCandidate:D D MinFull Text:PDF
GTID:2256330425984960Subject:Administrative Management
Abstract/Summary:PDF Full Text Request
In the process of building service-oriented government, e-government, with its unique advantages brought enormous energy and attracting widely attention from all sectors of society. With the constantly development of network technology, the government paid more and more attention to the role of e-government in the construction of service-oriented e-government. How to make e-government to give full play its due role in the process of providing public services is a major issue of the current e-government research. This paper studies the further feasibility of electronic public services of government, through study the social security departments of Wuhan City, explore the deficiencies and countermeasures of electronic service delivery, I am trying to provide relevant reference of e-government to government departments.This study contains six interrelated parts, the first part is exordium, which explain the background and significance of this study, the research status in China and abroad, on this basis, summed up the research ideas and possible innovations; Part two is talking about definition of related concepts and theoretical interpretation, explain the definition of the concept, the types of electronic social security services, and described the connection between the levels of e-government and building service-oriented government; The third part is the objective analysis of social security system and social security services, and take the Wuhan social security services for example, a detailed analysis of the drawbacks in the current social security services in Wuhan City; The fourth part is the progressive analysis of the problems in the social security electronic service delivery in Wuhan City, and summed up seven progressive problems; The fifth part is the most important part of this article, on the basis of the analysis of the present situation and problems of social security services in Wuhan City, analyze from the field work and off-site work, I am trying to give the feasibility countermeasures for the government to delivery public services more effective, and provide new ideas for government departments to deepen the level of e-government construction; The last part is the summarizes of the paper, explains the insufficient of this paper and point out what need to be further addressed.In this paper, the possible innovation lies:selected social security services to be the object, re-evaluate the level of service from the perspective of e-government, in order to find out the drawbacks of electronic service delivery. On this basis, we were trying to build a more perfect e-government, which have a strong practical. By means of the theory of the service-oriented government, we could connect the e-government and service-oriented government building, merge financial service, environmental concept and other areas of service concept to e-government services, enhanced electronic service-oriented government’s possibility and reality.
Keywords/Search Tags:E-government, service-oriented government, electronic social securityservices, service innovation
PDF Full Text Request
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