Development Of The Domestic Service Of New Public Service Theory

Domestic services are family-oriented emerging industries to meet people’sfamily needs. Home service has plenty of categories and terms, of which hasexceeded twenty service categories and two hundred service items, such ashousekeeping services, community services, senior citizen care, and home care for thesick. Family miniaturization, the ageing of society, the rapid development of urbansystem, and the rise of people income level are increasing demands for home services,which has huge potential of development. On the one hand, home service can satisfythe increasing needs of people in family life while improve the level of life quality,but also expand domestic demand, increase jobs, alleviate social contradictions. It isone of the important industries to promote economic and social development. Homeservice industry’s development is closely related to the government’s public servicefunction, industry involves pension and employment, practitioners of basic survivalability and social security and other issues are the key focus of government. Theresearch of home service industry in Kunming City shows the following mainproblems: high turnover rate and difference of personnel skills leads to supply anddemand contradiction, lack of legal consciousness and consciousness of rightssafeguarding leads to varied interests contradiction, and the fact that insufficientresources of operation unit restricts the basic power of industry development, and soon. To resolve these problems, the macro-control of government economic functionand market supervision function should be made, what’s more, from the perspectiveof providing public services, the realistic problems related to the basic needs, basicservice and other problems directly related to the interest of the people should beresolved.Currently, the studies of household services in domestic mostly concentrate ontheir sense of development, their status quo, their problems and the cause, and themore macroscopic strategies. There are seldom researches that are combined withtheory and practice that are based on the government public service view to analyzewhy household services development should be paid attention to and how to promotehousehold services development. This article starts from the significance of thedevelopment of home service industry, being based on the profound interpretation ofthe new public service theory, according to the spirits of citizen participation,people-oriented, sense of responsibility that what the new public service promotes,combines with the comprehensive understanding and analysis of problems duringKunming’s domestic services development, and expounds the practices andexperience in other cities, it tries to make the topic return to public interest, which iswhat the new public service pursues. Centering on this public interest, and using thetriangular support mode of reshaping the quality of public morality, playingprofessional skills of civil servants and performing public service function, it bringsforward the idea of what is appropriate for Kunming currently is not making thelegislative policy for the household services, but improving the basic public servicesystem by the government. Only through this measure can it help to properly solvethe basic livelihood issues that existing in the initial stage of the development ofdomestic service, safeguard the common interests of the public, and expect to lay a good cornerstone for future industrial policy at the same time.