Design And Implementation Of Support Management Information System Based On C#Customer Service

With the rapid development of modern information technology, enterpriseinformation requirements are also getting higher and higher. the service is graduallyemerging important position. Customer service support system has become an importantmeans for enterprises to improve their competitiveness to provide customers withefficient, fast, quality service. Use of information technology tools to help companiesanalyze organize customer information to provide customers with high-qualitypersonalized service, in order to improve customer satisfaction and loyalty.This article completely researched into the fundamentals as well as systematic construction ofthe supporting system of customer service，and also the key technology needed by systematicdevelopment.The research of this article mainly includes a few aspects below：first，This paper described the system development background and significance ofresearch and development.. Determined and confirm the route of system development,and then determined the system designer development environment, select SQL Server2000as database design tools.Secondly, the information management system designed requirements, thendesigned the system network, overall designed the function and performance, designedtechnical by using UML system model, the final designed of the system database,establish system database table with E-R diagram, completed the database ofmanagement system.Lastly, from the point of view of the implementation of the design and analysis offinancial information systems integration, this thesis highlights the process ofimplementing the application by Web services in.NET environment. The main modulesare used as an example for detailed description of the system design and implementationprocess.