The Design And Implementation Of Information System Operation Service Platform

With the wide field of application of information technology and complex， requiringhigh-quality operation and maintenance services to ensure safe and stable operation ofinformation systems， but also for specialized maintenance service delivery tool presentsurgent needs. However， due to operation and maintenance of domestic and foreign productsare not entirely suitable for the delivery of information systems operation and maintenance ofdomestic demand， and domestic and foreign products have yet to achieve the quality ofservice monitoring capabilities. Thus， China’s urgent need for operation and maintenanceservices developed in line with our IT service industry development status， in line withdomestic and foreign IT information systems operation and maintenance requirements of therelevant standards of large-scale operation and maintenance service support platform.The project will address the above issues and needs， research and developmentinformation system operation and maintenance service support platform. Information systemsoperation and maintenance services， including operation and maintenance support platformdelivery and service quality evaluation two core system functionality， operation andmaintenance services operation and maintenance delivery function is an important part of theservice， which implements the operation and maintenance services of service management，operation and maintenance analysis cover operation and maintenance of the main businessprocesses function; service quality evaluation for the operation and maintenance of the qualityof service control provides tool support and evaluation tools. Information systems operationand maintenance service support platform will achieve operation and maintenance services ofmanagement and quality control of integrated management information system to improveoperational performance， and guide public service departments and enterprises outsource IToperation and maintenance and other non-core businesses.Technological innovation， information systems operation and maintenance servicesupport platform company developed IWAP platform as a workflow engine that allowsbusiness process customization and operation visualization， and can dynamically adjust the maximum processing capacity of the system to ensure that the system is stable and reliableoperation. Business innovation， information systems operation and maintenance servicesupport platform will implement operation and maintenance services of management andquality control of integrated management information system to improve operationalperformance， operation and maintenance of information technology to guide the healthy andstable development of the industry...