Design And Implementration Of Income Concemtration Management System On Telecom Operators

With rapid development of telecommunication service, internal management of telecom operators is also constructed rapidly, ranging from off-line charging, on-line charging, real time charging, comprehensive collection, charging and settlement to customer relationship management, all of which are served for operation support. With abundant data information such as subscriber data, user attribute, customer origin, development channel, consumer behavior, consumption track, key problems of customer complaint, user relation group and potential customer resources, how to conduct comprehensive analysis about current user vale, whether proportion between user value output and cost-effectiveness development conforms to corporate development requirements or satisfy sustainable operation, how to find service with balanced proportion between benefit and output as well as avoid operational risk through analyzing consumer behavior are important technical support content at present. After analyzing profit and loss efficiency of business development, offering differentiation content and service to users with the help of powerful brands and network advantages will become the key to enlarge user base, promote user experience and expand development scale.Based on demands about centralized management and control of income in telecom industry, the thesis combines large data platform application technology to make comprehensive analysis about income concentration demand, formulate corresponding technology implementation schemes, realize each content of functional requirement, audit data, research and discuss control risk. During system implementation process, the thesis uses C language and JAVA language technology to develop income concentration management system in ORACLE database. After various tests, online operation is good, which realizes comprehensive statistics and analysis of benefit as well as satisfy corporate demands on income management and control. The system is of great help to implement management and control of operational risk, prevent operational risk and decrease cost expenditure, thus offering data basis and system guarantee to increase management efficiency.