Situation Ordos Branch Of China Telecom Operation Management And Improvement Strategy

Operation Administration and Maintenance (OAM) plays an important part in the development of China Telecom.Due to operation and maintenance system,which monitoring and control in real time, also handling faults, insure all the business to go. Meanwhile, if the operation and maintenance system is more consummate, the ability of Operation Administration and Maintenance is better, it will broaden business for China Telecom, it is the technical support,background security and one of the impetuses.Nowadays, the subject matter of the Operation Administration and Maintenance of China Telecom in Erdos are the shortage of management mechanism, poor efficiency in network platform, Low service leve, lacking of technical service and so on.In the light of these problems,it is important for China Telecm in Erdos to standardize and subdivide the management system, optimize the management flow,build an integration scheduling management system, strengthen the network platform for operation, control the time of the stoppage, set up the background telephone traffic support system. Also build the new service management system for guarantee, subdivide serve demand, build a serve mode for technology specialist, set up the initiative return visit and monitor service mode, which is significant.