The Operation Quality Control System Of D Company

Express is the main provider of letters and parcels door to door service delivery concerns.Since the1980s, a number of international express courier company believes Chinese markethas great potential, have invested heavily in China and the Chinese Foreign TransportationGroup to establish a joint venture cooperation, seize the Chinese express delivery market.These international courier company to enter China’s express delivery market has brought anew impetus. Many domestic courier companies want to cooperate with the internationalgiants to expand their networks, but also to the Chinese and international businesses, andmany people have brought international express demand convenience. International Expressenter the Chinese market will not only help the rapid growth of China’s foreign trade, but alsoled a lot of the rapid development of the domestic courier companies. Although internationalcourier to enter the Chinese market restrictions of national policy, the main file is not allowedto operate domestic services, but its annual business growth in the Chinese market arehigh-speed forward. China, as one of the oldest countries in the world to achieve the domesticpostal, why as of now still no one can compete with the four major express delivery giantenterprise? What is the international express delivery giant firmly occupy the world rely onthe courier market? A strong network of support, strong financial strength, quality of servicecan be used as one of the answers. However, good quality control system, is supported by thepower companies continue forward.Through value chain theory, guidelines Deming theory, analyzes the current situation Dcompany operating quality control, quality control system presented the problems and issuesthrough the analysis to help D company improve quality control system.Ultimatelyi, courier companies as a service industry, the fundamental standpoint that service,and a strong network of support, strong capital, high-quality service delivery personnel are toprovide a basis for. For enterprises, the quality is the lifeline, service quality has a directimpact on customer satisfaction, but also directly affect the success or failure of the enterprise.A customer-oriented quality control system, it can really help reinforce these basic couriercompanies. The ultimate aim of this paper is to D company by helping to improve theirquality control system, to now being the rapid development of the domestic express deliverybusiness in quality control operations some reference to help domestic enterprises to improvedelivery quality control system as soon as possible.