The construction of service-oriented government is a gradual process; this is decided by Chinesehistorical background. It is an advancement that China proposed to build the service-oriented government,which not only conforms to the tendency of current administrative reform in the world, but also meets theadministrative system reform and value pursuit in our country. Although public service comes from thewestern country, academic concept of service-oriented government is created by Chinese academics. Theresearch of service-oriented government in our country starts from2000officially, it goes through14years.This research has got great achievements in both quantity and quality. But it is also exists problems, such asnormative research and empirical research are dis-proportionality, and lack of communication. Thisdissertation selects the references from2000to2013, aims to describe current situation and rule of thedevelopment of service-oriented government research. And based on this literature analysis, make aprediction of the tendency of service-oriented government research. Through literature analysis andinductive analysis, make a conclusion of14-year’s research characteristics, research contents, researchmethods, research achievements and existing weakness. Try to make clear of the historical logic andtheoretical logic of service-oriented government; for boosting the further development of service-orientedgovernment, and make a contribution for the construction of service-oriented government and Chinesepolitical reform.This dissertation is separated into five parts. The first part is introduction, which lists the sourceand structure of this dissertation, and makes a short conclusion of research results and tendency. The secondpart narrates the rise of public service in western country and the appearance of service-oriented government in China. The third part states the contents and rules of service-oriented government. Fourthpart tries to make clear that the historical and theoretical logic of service-oriented government research. Thelast part makes a conclusion of the existing problem of service-oriented government research, and putsforward some suggestions to solve the problems.The dissertation uses literature analysis and logical analysis. Literature gathering is though libraryand China National Knowledge Infrastructure; then make a conclusion depends on the analysis of literatureand logic analysis.There are three innovations of this dissertation. The first one is current academic research onservice-oriented government focuses on theoretical research or the combination of theoretical and empiricalresearch. There is little research on analysis of literature. This dissertation tries to make clear of thehistorical logic and theoretical logic of service-oriented government; for boosting the further developmentof service-oriented government, and grasping the rule of the research development. The second one, mostresearch concentrates on one concrete aspect of service-oriented government, ignores the holistic researchof service-oriented government. This dissertation analyzes the literature in holistic view, concludes researchmethod and rule of service-oriented government to promote the research of service-oriented governmentand realize the innovation of service-oriented government research. The third one, this dissertation breaksthe traditional dissertation structure, the traditional structure goes through “raise a question, analyze theproblem, and solve the problemâ€. But every part of this dissertation is not only separated with each otherbut also related to each other.The writer wants to conclude the accurate research contents and methods through literatureanalysis and integration. Present the current research situation and research rule, and objectively describe the achievements and shortages of service-oriented government research. In order to make a contributionfor the construction of service-oriented government and Chinese political reform. |