The Research On The Financial Consumer Protection In The City Of Binzhou

With the Improvement of the financial system, financial protection of consumer rights and interests, as an extension of the consumer concept, plays an important role in the financial sector. Especially after the outbreak of the financial crisis in the United States, the reforms of various countries in financial supervision become the impetus to the protection of financial consumer, and countries around the world agree that the improper protection to financial consumers’ rights and interests is one of important reasons that cause the financial crisis. The financial consumer rights and interests protection closely is related to the healthy and rapid development of financial industry, and it also has a relationship with the security, stability and effective operation of the whole financial system. Since 1978, the controlling faculty of Chinese government to financial management and the macroeconomic regulation is gradually strengthened. However, when compared to the European and American countries, it is still relatively weak, which is embodied in the laws, regulations and regulatory system and so on. On March 15 th, 2014, the financial consumer rights and interests protection will be included into the domain of regulation. Financial markets of the People’s Bank of China, with the protection of financial stability and the duty of improving services, will safeguard the legitimate rights and interests of financial consumers without a hesitation. In order to adapt to the new situation of financial consumer rights and interests protection, the basic branch of the People’s Bank of China in terms of the law in May 2013 of the financial consumer rights and interests protection, and they take positive attitude in innovation and exploration, which gains a staged achievements in the maintenance of financial consumer rights and interests. The People’s Bank in Binzhou established an association to protect the consumers’ rights and interests. At the same time, it takes effort on improving the protection system, and trying to find a new way to protect consumers’ rights and interests.This paper expounds the significance of financial consumer rights and interests protection work, and offers a summary from three aspects: the supply, the demand, and the supervision. In light of the practical experience from the United States, Britain, Japan and other developed countries, it combined with the condition of Binzhou’s experience on consumer rights and interests protection in 2014, emphatically analyzes the present situation, the consulting characteristics and different types of credit cards as well as the credit investigation in Binzhou. And then the author analyzes the causes of problems from the aspects of perfecting a sound legal system, improving the regulatory framework and strengthening financial consumer education, otherwise, the author put forward a work plan on maintaining financial consumer rights and interests of Binzhou in order to promote financial consumer rights and interests protection system in a perfect way.